Welcome to Arkansas State University!

Proxy is a feature in Self Service that allows students to designate specified people to have access to view certain records online.  These records currently include student account information, emergency contacts, holds, grades, and academic transcripts.  Students and proxies will find more information listed below about this feature.

Note: This feature does not replace the Student Consent Form for Access which allows some level of access for parents, guardians, etc. in person when speaking to staff and faculty members.  That form will still need to be completed and submitted for in-person access, if it has not been completed previously by the student.

Download the Student Consent Form for Access >>

Student Information and Setup Instructions

To set up a proxy:

  1. Login to Self Service
  2. Click 'Student'
  3. Click 'Student Records'
  4. Click 'Proxy Menu'
  5. Click 'Proxy Management'
  6. Click 'Add Proxy'
  7. Enter the information requested and click 'Add Proxy'
  8. Click the proxy's name to expand the options
    1. Profile: define relationship and begin/end dates
    2. Authorization: select the pages your proxy can access
    3. History: view history of authorizations
    4. Communication: view emails sent to proxy
View detailed instructions with screen shots >>

To remove a proxy:

  1. Login to Self Service
  2. Click 'Student'
  3. Click 'Student Records'
  4. Click 'Proxy Menu'
  5. Click 'Proxy Management'
  6. Click the proxy's name to expand the options
  7. Click the 'Profile' tab
  8. Click 'Delete Proxy Relationship'

Proxy (Parent) Information and Setup Instructions

Once the student has created the proxy account the proxy should receive an email titled "New Proxy Identity" containing the verification link and temporary PIN for initial proxy access. Upon receipt of the email follow these instructions.

To set up proxy access:

  1. Click the link in the email
  2. Enter the temporary PIN and click 'Submit'
  3. Verify your email address, create a new PIN and click 'Save'
  4. Enter the required address information and click 'Save'
  5. Click the student's name to view their information
View detailed instructions with screen shots >>

Continued access:

Proxies (Parents) can login to proxy access using their email address and PIN.

Proxy Access Login >>